AI for Small Business

Your business
runs on you.
It shouldn't have to.

Touchpoint AI rebuilds your website and wires in AI that answers questions, captures leads, and handles the repetitive work — so you can focus on what only you can do.

The Problem

You're doing work
a machine should
be doing.

Most small business owners are running the whole show — sales, operations, customer service, all of it. The business depends on you being available, responsive, and on top of everything.

That's not sustainable. The technology to change that already exists. It just hasn't been set up for you yet. That's what Touchpoint AI does.

01

Your website sends the wrong signal.

It's the first thing a prospect sees — and if it looks dated, they don't wait around to give you a chance.

02

You answer the same questions every day. Manually.

Scheduling, follow-ups, FAQs — tasks that eat hours and don't need a human making every decision.

03

Leads visit at 11pm. You're asleep.

They had a question, couldn't get an answer, and went with someone else. You never even knew they were there.

04

You know AI could help. You haven't had time to figure it out.

The tools exist. The problem is finding the hours to research what to use, set it up, and make it actually work.

What You Get

A modern site. AI that works.
More time back in your day.

It starts with the website. Then the AI layers in — chatbot first, custom automation next.

Website Rebuild

Modern, mobile-first, built to convert. Every element is designed to turn visitors into real inquiries — not just look polished on a screen.

AI Chatbot

An assistant that answers FAQs, captures lead information, and handles basic inquiries around the clock — without you being near your phone.

Custom Automation

Workflows built around how your business actually runs — lead follow-ups, appointment reminders, review requests, email triage, and more. The repetitive work, handled automatically.

Website Live

Modern site built around your business

Chatbot Active

Capturing leads and answering questions 24/7

Automation Running

AI agents handling your repetitive daily work

More Time. More Revenue.

The system runs. You focus on what needs you.

How It Works

From first conversation
to a system that runs itself.

01

Discovery Call

We talk through your business — what you do, what's slowing you down, and where you're losing time. No pitch deck. No commitment. Just an honest conversation.

02

We Build

The website goes up first. Then the chatbot goes live — capturing leads and answering questions around the clock. Automation layers in once the foundation is solid.

03

Launch & Keep Going

The site goes live and Touchpoint AI stays involved. Monthly maintenance keeps everything running — and as your business evolves, the system evolves with it.

Why Touchpoint AI

Not an agency.
Not a freelancer.
Something better.

01

You work directly with us — no layers.

No account managers, no junior devs, no handoffs. When you have a question or need something changed, you're talking to the person at Touchpoint AI who built it.

02

We think in systems, not deliverables.

Most freelancers build what you ask for. We ask what problem you're actually trying to solve — then build the thing that fixes it at the root, not just the surface.

03

We don't sell what we don't understand.

Before offering any solution, we build it first. That hands-on process is the only way to genuinely understand what works, what doesn't, and what's actually worth your time and money.

04

We understand small business constraints.

No IT team. Tight margins. No time to manage a vendor. We understand what it means to run an operation where everything falls on one person — and we build around those realities.

KW
The Founder

Kauila Wall

Founder, Touchpoint AI

I started Touchpoint AI because I kept seeing the same thing: small business owners spending time on tasks that shouldn't require them at all.

Any business can now have AI built specifically for how they operate — tools that answer customer questions, capture leads, follow up, and handle the repetitive work that fills your day. You don't need a technical background to benefit from it. It just needs to be set up correctly.

When most owners feel stretched thin, the first move is to hire. But more staff means more payroll, more training, and more to manage on top of everything else. Touchpoint AI takes a different approach. We learn how your business runs, build the systems that handle the time-consuming work automatically, and give you back something most owners haven't had in a while — the space to actually grow.

The businesses that figure this out now will have a real advantage over the ones that don't. Touchpoint AI exists to make sure that's an option for small businesses — not just the big ones.

FAQ

Common
questions.

If yours isn't here, reach out. You'll get a straight answer — no runaround.

Let's Talk
Any small, owner-operated business. The common thread isn't the industry — it's the situation: running the show yourself, doing too much manually, and knowing that technology should be doing more of the work. If that sounds familiar, we're probably a good fit.
Not at all. You don't need to understand how any of it works — that's the whole point. Touchpoint AI handles the technical side entirely so you don't have to think about it. If you can describe what's slowing your business down, that's enough to start.
If it's not converting or you're embarrassed to send it to a prospect, it might as well not exist. Most of what I do is replacing sites that technically work but don't actually do anything for the business. Having something live just means we know what not to repeat.
Two ways to go: One-Time Builds start at $1,500 for a website only, or $2,000 with an AI chatbot — no monthly commitment. Full-Service Packages start at $2,500 (Starter) and include ongoing maintenance; Growth is $4,500, and Pro is custom-quoted. Maintenance runs $399/month (Core) or $799/month (Automated, for AI agent clients). 50% deposit to begin, remaining 50% due before launch. Full breakdown is in the Pricing section — no hidden fees, no surprises.
It depends on your scope, your availability, and what you're starting from. Some businesses are ready to move quickly; others need more groundwork. After we talk through what you're working with, we'll give you a realistic, honest timeline — not a number designed to close you.
With an agency, you get a project manager, a junior dev, maybe a designer, and eventually a handoff document. You're managing a vendor. With me, you get one person who built the thing, knows it inside out, and stays directly accountable when something needs to change. No layers. No excuses.
Touchpoint AI stays involved. Ongoing maintenance means your site stays current, secure, and performing. And as we learn how your business operates day-to-day, we can identify what to automate next. The launch is a starting point, not a finish line.
Not much. A clear sense of what your business does, who your customers are, and what's frustrating you most about your current setup. We'll ask the questions that fill in the gaps. The first conversation is just that — a conversation.
Pricing

Straightforward pricing.
No surprises.

Two ways to work together — a one-time build you own outright, or a full-service package with AI, automation, and ongoing support built in.

One-Time Build

Just need a website built and handed over? That's it — you own it outright with no ongoing obligation. Scope and pricing sorted on a call.

Website Only
$1,500

A modern, mobile-first website built to convert. When it's done, you get the files, the access, and everything needed to run it — and we're done. No contract, no monthly fee, no ongoing relationship required.

Book a Call →

One-time payment. 50% deposit to begin — remaining 50% due before handoff.

Full-Service Packages

For businesses that want more than a website. AI integration, automation, and a partner who stays involved. Every Full-Service build moves into an ongoing maintenance plan after launch.

Starter
$2,500

A modern site and a chatbot that works — with Touchpoint AI staying involved after launch.

  • 5-page mobile-first website
  • AI chatbot setup and training
  • Contact form with lead capture
  • Deployed and live
  • Moves to Core maintenance after launch
Get Started →
Pro
Custom

For businesses ready to put AI to work. Custom AI agents built around how your operation actually runs.

  • Custom page count and structure
  • Everything in Growth
  • Custom AI agents built for your workflow
  • Email triage, scheduling, follow-ups, and more
  • Ongoing agent monitoring included
  • Moves to Automated maintenance after launch
Get a Quote →

50% deposit required to begin — remaining 50% due before launch.

Ongoing Maintenance

Included with every Full-Service build. The site stays current, secure, and performing — and as your business grows, the plan grows with it.

Core
$399/mo

Everything your site and chatbot need to stay healthy, current, and performing every month.

  • Security patches & software updates
  • Daily backups & uptime monitoring
  • Monthly content updates
  • Chatbot monitoring & maintenance
Follows Starter & Growth builds

Ready to stop doing it manually?

One conversation is all it takes to know if there's a fit. No pitch deck, no commitment — just a straight talk about your business and what's possible.

Let's Talk →
Get In Touch

Let's Talk.

No pitch deck. No commitment. Just a conversation about your business and whether there's a fit. If there is, we'll tell you exactly what we'd do and what it would take.

We'll respond within 24 hours.
Message received — we'll be in touch within 24 hours.